These terms govern your access to and use of Kairo’s public website. By using the website, you agree to these terms. If you do not agree, please do not use the website.
1. About these terms
These terms apply to the website and public content made available through it. Client services, pilots, platform access, or other commercial engagements are governed by the separate agreement entered into with the relevant client. If there is a conflict, that separate agreement controls for the services it covers.
2. Permitted use
You may use the website for lawful business and informational purposes. You must not:
- use the website in a way that violates law or the rights of another person;
- attempt to gain unauthorised access to the website, systems, or data;
- interfere with the website’s security, availability, or operation;
- introduce malicious code or use automated methods that create unreasonable load;
- misrepresent your identity or affiliation; or
- copy, republish, or commercially exploit website content except as permitted by law or with our written permission.
3. Intellectual property
The website, including its design, text, graphics, software, trademarks, and other content, is owned by or licensed to Kairo and protected by applicable intellectual property laws. Kairo and Neo names, logos, and related branding may not be used without prior written permission. These terms do not transfer any ownership rights to you.
4. Website content is informational
Public content, including articles, examples, frameworks, diagnostics, and product descriptions, is provided for general information. It is not legal, financial, tax, investment, or other regulated professional advice, and should not be treated as a substitute for advice tailored to your circumstances.
Examples and interface illustrations may describe hypothetical or representative scenarios. Actual services, results, integrations, controls, and responsibilities depend on the agreed engagement and available evidence. We do not guarantee a particular commercial outcome.
5. Enquiries and diagnostics
Submitting an enquiry or diagnostic request does not create a client relationship, confidentiality obligation, or commitment to provide services. Please do not submit confidential, sensitive, or regulated information through the public website form. Any future engagement will begin only when both parties enter an applicable agreement.
6. Third-party services and links
The website may rely on or link to third-party services. Those services have their own terms and policies. We are not responsible for third-party content, availability, or practices, and a link does not necessarily imply endorsement.
7. Availability and changes
We may modify, suspend, or discontinue any part of the website at any time. We aim to keep the website useful and available but do not promise uninterrupted or error-free access. We may also update these terms by posting a revised version with a new effective date.
8. Disclaimers
To the maximum extent permitted by law, the website and public content are provided “as is” and “as available,” without express or implied warranties, including warranties of accuracy, completeness, fitness for a particular purpose, merchantability, or non-infringement. Nothing in these terms excludes a warranty or right that cannot lawfully be excluded.
9. Limitation of liability
To the maximum extent permitted by law, Kairo and its personnel will not be liable for indirect, incidental, special, consequential, or punitive loss, loss of profits, revenue, data, goodwill, or business opportunity arising from or related to use of the public website. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.
10. Privacy
Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains our approach to cookies and similar technologies.
11. Governing rules
These terms are governed by the laws applicable to Kairo’s provision of this website, without regard to conflict-of-law principles, unless mandatory law requires otherwise. Courts with lawful jurisdiction may hear disputes relating to these terms. Before bringing a formal claim, we encourage you to contact us so the issue can be addressed directly.
12. Contact
Questions about these terms can be sent to hello@kairo.ai.